Terms of Service

These Terms of Service apply to your use of theraxmate.com and purchases or inquiries made through the site.

Raxmate is operated by Leisure Stay International Co., Limited. By using this site, you agree to these Terms.

Online store terms

You must be at least the age of majority in your location to use this site or place an order.

You agree to provide accurate, current, and complete information when placing an order or submitting an inquiry.

Product information

We try to present product information, pricing, images, and availability clearly and accurately. However, errors may occur. We may correct errors, update information, cancel unavailable items, or refuse an order if information is inaccurate or incomplete.

Product images may vary slightly from the actual product because of photography, screen settings, packaging changes, or production updates.

Outdoor and gas product use

Raxmate outdoor products should be used responsibly and according to the product manual, warning labels, and applicable laws. Gas and propane products are intended for outdoor use only unless the specific product documentation states otherwise.

Customers are responsible for safe setup, fuel connection, operation, storage, cleaning, and supervision during use.

Pricing and availability

Prices and availability may change without notice. A product shown on the site may become unavailable or out of stock.

Orders

We reserve the right to refuse, cancel, or limit any order where we reasonably believe there is an error, fraud risk, inventory issue, address issue, payment issue, or violation of these Terms.

Wholesale and bulk inquiries

Wholesale, dealer, project, logo customization, and bulk order discussions are not binding until confirmed in writing by Raxmate. Any quoted price, shipping method, lead time, or customization detail must be confirmed before the order is final.

Third-party services

Our store may use third-party services for ecommerce, payment, shipping, analytics, advertising, and customer support. Your use of those services may also be subject to the third party's terms and policies.

Prohibited use

You may not use the site for unlawful purposes, abuse the checkout or inquiry process, interfere with site security, copy site content for commercial misuse, or submit false, misleading, harmful, or infringing content.

Limitation of liability

To the maximum extent permitted by applicable law, Raxmate is not liable for indirect, incidental, special, or consequential damages arising from your use of the site, products, shipping services, third-party services, or inability to use the site.